Reference

Understand What You Agree To at bhola88

These terms set out the rules that apply when you open an account and use our platform — covering deposits through bKash, Nagad, or Rocket, how your account is managed, and what we both commit to.

Account eligibility appliesbKash, Nagad, Rocket coveredBangladesh-region dependentWe update terms when rules changeContact us with any question
bhola88 Understand What You Agree To at bhola88
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team handles those queries directly. You can reach us through live chat inside your account dashboard, by email, or through our social channels — whichever works for you on mobile.

Live Account Chat Open your account dashboard and tap the chat icon. This is the quickest path when you have a specific question about a term that affects a pending transaction or withdrawal.
Email Support Send your query in writing if you want a documented response. Include your registered account ID and the specific clause or payment method — bKash, Nagad, or Rocket — your question relates to.
Social Channel Reach our team via our official social page for general terms questions. For account-specific matters, always use live chat or email so we can verify your identity securely.
HOW WE HANDLE THIS

Our Commitments Under These Terms

We apply these terms consistently across every account. Payment verification, withdrawal processing, and account security are all governed by the same rules regardless of which wallet — bKash, Nagad, or Rocket — you use. Here is how we handle the areas that matter most to your account.

Account Security

Your account is protected by OTP verification at login and on withdrawal requests. We never ask for your bKash or Nagad PIN — any such request is not from us and should be reported immediately.

Payment Data Handling

We record the wallet number and transaction reference when you deposit or withdraw via bKash, Nagad, or Rocket. This data is used only for transaction verification and is not shared with third parties outside our payment processing chain.

Account Retention and Closure

You may request account closure at any time through our live chat. Before closure, withdraw your available balance through your registered wallet. We retain transaction records as required for our operational and audit processes.

Requesting Term Clarifications

If you believe a term has been applied incorrectly to your account, contact us via email with your account ID and the transaction reference. We review each case and respond with a written explanation within our standard handling period.

Common Questions About Our Terms

These are the questions we get most often about how our terms work in practice — covering account access, payments, updates, and what to do if something does not look right on your account.

Yes. The same deposit and withdrawal terms apply across all three wallets. The process differs slightly — each wallet has its own confirmation step — but the account-side rules are identical.

Access depends on whether use is permitted under the laws applicable in your location. We do not determine eligibility on your behalf. Check your local regulations before opening or using an account.

We notify you through your registered account when a material change is made. Review the updated version before logging in. Continued use after the update is posted means you accept the revised terms.

We retain transaction records and account data for our operational and audit processes after closure. Your wallet details — bKash, Nagad, or Rocket — are held only as long as necessary for those purposes.

Contact us by email with your account ID and the relevant transaction reference. Our team reviews the case and provides a written response explaining how the term was applied to your specific situation.

Account eligibility is governed by these terms and by the laws of your region. We reserve the right to decline or close accounts where eligibility conditions are not met or where information provided is inaccurate.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.